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Terms of Use

Last updated: November 19, 2025

Fluidcore Media (“Fluidcore,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website at https://fluidcoremedia.com/ (the “Site”), and when you interact with us, for example by submitting a contact form, booking a call, or subscribing to updates.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Quick summary:

  • We use your information to respond to inquiries, provide and improve our services, run analytics, and manage marketing.

  • We use tools such as Google Analytics, Google Tag Manager, Meta Pixel, and LinkedIn Insight Tag.

  • We do not sell your personal information, but you can contact us to exercise privacy rights or opt out of certain uses.

1. Who we are and how to contact us

Fluidcore is a digital marketing agency based in Nevada, USA.

If you have any questions or requests about this Privacy Policy or our use of your information, you can contact us using the form at: https://fluidcoremedia.com/contact-us/

If a dedicated email address is listed on that page, you may also contact us at that address.

2. Scope

This Privacy Policy applies to:

  • Visitors to our Site;

  • Individuals who contact us, book calls, or subscribe to our communications;

  • Prospective and existing clients and their representatives.

It does not cover personal data we process strictly on behalf of clients inside their own systems, where we act as a “processor” or “service provider.” Those activities are generally governed by separate agreements with those clients.

3. Information we collect

We may collect the following categories of information:

Information you provide directly:

  • Contact details such as name, email address, company name, role, and phone number;

  • Content of messages you send us via contact forms, email, or booking tools;

  • Preferences regarding services, budgets, timelines, and project details;

  • Newsletter or marketing preferences if you subscribe.

Information collected automatically:

When you visit the Site, we and our service providers may automatically collect certain information using cookies, pixels, and similar technologies, including:

  • Device and browser information (IP address, browser type, operating system, device identifiers);

  • Log data (pages viewed, time and date of visit, referring/exit pages, time spent on pages);

  • Approximate location based on IP address;

  • Interactions with our content and forms (clicks, scrolls, conversions where configured).

Information from third-party sources:

We may receive limited information about you from:

  • Social networks and ad platforms (for example, if you click on an ad or follow a link from our content);

  • Client referrals or partners;

  • Publicly available sources such as LinkedIn or company websites.

4. Cookies, pixels, and similar technologies

We use cookies, tags, pixels, and similar technologies to:

  • Operate and secure the Site;

  • Understand how visitors use the Site;

  • Measure and improve the performance of campaigns;

  • Build audiences and run remarketing and interest-based advertising where supported by law.

Tools we currently use include:

  • Google Analytics / GA4 and Google Tag Manager;

  • Meta Pixel (Facebook/Instagram);

  • LinkedIn Insight Tag;

  • Other analytics or heatmapping tools that may be added in the future.

Your browser or device may allow you to block or delete cookies. If you do so, some features of the Site may not function properly.

For visitors in certain jurisdictions (including the EU/EEA and UK), local law may require consent before we place non-essential cookies (such as analytics and marketing) on your device. This Policy is designed so that we can connect it to a cookie consent tool which, when implemented, will help us obtain and record such consent where required.

5. How we use your information

We use personal information for the following purposes:

  • To provide and operate the Site – including troubleshooting, data analysis, and security.

  • To respond to inquiries – for example, when you submit a contact form or book a call.

  • To provide and improve services – including preparing proposals, managing client relationships, and delivering campaigns.

  • For analytics and performance – to understand how visitors use the Site, measure content and campaign effectiveness, and improve the Site’s design and content.

  • For marketing – to send you information about services, resources, events, or offers that we think may be relevant to you, where permitted by law and your preferences.

  • For compliance and protection – to enforce our Terms of Use, protect against fraud, abuse, or security risks, and comply with legal obligations.

6. Legal bases for processing (EEA/UK visitors)

Where EU/EEA or UK data protection law applies, we rely on the following legal grounds:

  • Performance of a contract – for example, when we process information to provide services you request or to take steps at your request before entering into a contract.

  • Legitimate interests – such as running our Site, improving our services, marketing to business contacts, and securing our systems, provided those interests are not overridden by your rights and interests.

  • Consent – for example, where required for certain cookies, analytics, or marketing communications. You can withdraw consent at any time using the mechanisms provided (such as unsubscribe links) or by contacting us.

  • Legal obligations – where we must process data to comply with laws and regulations.

7. How we share information

We may share personal information with:

  • Service providers and vendors who perform services on our behalf, such as hosting, analytics, email delivery, CRM, and project tools;

  • Advertising and analytics partners, such as Google, Meta, and LinkedIn, to measure performance and, where permitted, deliver or measure ads;

  • Professional advisers such as lawyers, accountants, or insurers, where necessary in the course of professional services;

  • Authorities and others where required by law, legal process, or to protect our rights, users, or the public;

  • Successors in the event of a merger, acquisition, or similar corporate transaction.

We do not sell personal information as “sale” is traditionally understood. We also do not knowingly “sell” or “share” personal information of individuals under 16 years of age.

If in the future we were to engage in activities that are considered a “sale” or “sharing” of personal information under applicable law (such as certain forms of targeted advertising), we would update this Policy and provide appropriate opt-out mechanisms.

8. International transfers

We are based in the United States, and your information may be stored and processed in the US and other countries that may have different data protection laws than your country of residence.

Where required by law, we take steps to ensure appropriate safeguards for international transfers, such as using standard contractual clauses or equivalent mechanisms.

9. Retention

We keep personal information only for as long as necessary for the purposes described in this Policy, including:

  • For as long as we have an ongoing relationship with you;

  • For as long as needed to comply with legal, accounting, or reporting obligations;

  • For a reasonable period to maintain records of our business activities.

We periodically review data we hold and delete or anonymize information that is no longer needed.

10. Your rights

Depending on where you live, you may have certain rights regarding your personal information.

GDPR / UK GDPR-style rights (for EEA/UK and similar jurisdictions)

Where applicable law grants these rights, you may:

  • Request access to the personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of your information in certain circumstances;

  • Object to or request restriction of certain processing;

  • Request portability of your information;

  • Withdraw consent where processing is based on consent.

You can exercise these rights by contacting us via the form at https://fluidcoremedia.com/contact-us/. We may need to verify your identity before fulfilling your request. 

California privacy rights (CCPA/CPRA)

If you are a California resident and the CCPA/CPRA applies to us, you may have the right to:

  • Request to know the categories and specific pieces of personal information we have collected about you;

  • Request deletion of personal information, subject to certain exceptions;

  • Request correction of inaccurate personal information;

  • Request information about our practices regarding the sale or sharing of personal information;

  • Opt out of the sale or sharing of personal information, where applicable;

  • Not be discriminated against for exercising these rights.

You or an authorized agent can submit a request using the contact form at https://fluidcoremedia.com/contact-us/. If we ever engage in activities considered “selling” or “sharing” under California law, we will provide additional opt-out mechanisms.

Nevada privacy rights

If you are a Nevada resident, you have the right to direct us not to sell certain personal information we collect about you. We do not currently sell personal information as defined under Nevada law, but you may still submit a request to confirm this or exercise your rights using the contact form at https://fluidcoremedia.com/contact-us/, which serves as our “designated request address.”

11. Security

We use appropriate technical and organizational measures to protect personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No method of transmission over the internet or method of electronic storage is completely secure, but we strive to use commercially reasonable protections suited to the type of data we process.

12. Children’s privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make material changes, we may also provide additional notice, such as posting a banner on the Site.

Your continued use of the Site after any changes become effective means you acknowledge the updated Policy.